Due to the hand-making process of all products, there may be variations in color and other specifications. These variations, are not termed as ‘defects’, but are the ‘character’ of each product, making it one-of-a-kind.
However, if you are not completely satisfied with the product, returns are accepted within 30 days from the date of purchase, for a full refund. All products must be returned in their original packing.
Refund will be initiated upon the receipt of the product.
For any further questions, please contact us at firstname.lastname@example.org. We will be happy to help.